Terms & Conditions

Welcome to The Hill Connection. By booking or using our services, you agree to the following terms and policies. Please read them carefully.

1. Privacy Policy

• Your personal information (name, contact, payment details) is collected solely for booking and service purposes.
• We do not share your data with third parties except as required for payment processing or by law.
• All data is stored securely and handled with strict confidentiality.

2. Payment Policy

• All bookings require full or partial payment as specified during the booking process.
• Accepted payment methods: credit/debit cards, UPI, and other options as shown at checkout.
• All prices are inclusive of applicable taxes and fees unless otherwise stated.
• Refunds and cancellations are subject to our cancellation policy (see below).

3. Service Policy

• Check-in and check-out times are as specified in your booking confirmation.
• Guests are expected to respect property rules and other guests.
• Any damage to property or violation of rules may result in additional charges or cancellation of stay.
• We reserve the right to refuse service to anyone violating our policies or engaging in unlawful behavior.

4. Cancellation & Refund Policy

• Cancellations made 48 hours before check-in are eligible for a full refund.
• Cancellations within 48 hours of check-in may incur a cancellation fee or be non-refundable.
• Refunds will be processed to the original payment method within 7-10 business days.

5. Contact

For any questions regarding these terms, privacy, or payments, please contact us at info@thehillconnection.com.

The Hill Connection | Your trusted stay in the hills.